WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major Credit and Debit Cards. We also accept PayPal. We, however, do not accept complimentary e-mails asking for freebies, sorry!
HOW MUCH DOES THE SHIPPING COST?
We are proud to offer FREE worldwide shipping on all orders above $30!
DO YOU HAVE A DAY OFF?
Yes, we don't work on Saturday and Sunday.
HOW MANY DAYS UNTIL YOU SHIP MY ORDER?
All orders will be dispatched from our warehouse within 2-3 business days. In peak periods (Black Friday, Christmas, Back to School, COVID19, etc.) please allow for up to 5 business days for dispatch!
HOW MANY DAYS UNTIL I RECEIVE MY ORDER!
USA: The majority of the orders arrive in 10-15 business, unfortunately, because of COVID19 some of the orders may delay with extra 5-10 business days. If the order did not arrive 25 days since its dispatch please let us know at email@example.com
International: The majority of the orders arrive in 10-25 business, unfortunately, because of COVID19 some of the orders may delay with extra 5-10 business days. If the order did not arrive 35 days since its dispatch please let us know at firstname.lastname@example.org
HOW CAN I TRACK MY ORDER?
After your order is dispatched, you'll receive a shipping confirmation email that contains your tracking information!
WHAT IF MY ORDER IS STOLEN?
"Racing Backpacks" is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, "Racing Backpacks" will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
DO YOU DELIVER ORDERS TO MY COUNTRY?
We deliver to United States, Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Latvia, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom.
ARE ALL OF THE PRODUCTS IN MY ORDER SENT TOGETHER?
Yes, all the products will be sent together!
CAN I CHANGE MY ORDER?
Yes, if your order hasn't been sent yet, please contact us and we'll be happy to change your order. Orders that have already been dispatched cannot be changed!
CAN I CANCEL MY ORDER?
Yes, if your order hasn't been sent yet, please contact us and we'll be happy to cancel your order. Orders that have already been dispatched cannot be canceled!
If you have any further questions, please do not hesitate to contact us at email@example.com